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SMA 500v - 10.2.1.12 - Lets Encrypt fails, Appliance struggles

BWCBWC Cybersecurity Overlord ✭✭✭
edited May 2024 in Secure Mobile Access Appliances

Is there any known issue that requesting a Lets Encrypt Certificate on SMA 500v runing 10.2.1.12 fails and after that the appliance is acting weird? I'am not able to get a TSR because the wait indicator is circling for ever. Even trying to log into the SMA again is failing with endless waiting.

The login fails after 3 minutes, a reboot solves the issue.

That's problematic because all of my SMAs are updated to 10.2.1.12, even those using LE certs with upcoming certificate renewals.

UPDATE:
It's related to GeoIP, if I disable GeoIP blocking the cert gets issued. Now I have to figure out which Countries I need to allow, I guess it's US at least, which was on my block list.

—Michael@BWC

Category: Secure Mobile Access Appliances
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  • CORRECT ANSWER
    BWCBWC Cybersecurity Overlord ✭✭✭
    Answer ✓

    Enabling United States and Sweden did the trick, not sure if Singapore needs to be added as well, but it works without it.

    Needless to say that's nothing I really want, because allowing access from Countries we don't expect connections from is not helpful.

    —Michael@BWC

Answers

  • MortalSkyMonkeyMortalSkyMonkey Newbie ✭
    edited December 2024

    Had exactly the same issue, fixed it using your info above. Would be handy if error messages were a bit more obvious :-)

    Thanks!!

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