SonicWall NetExtender 10.3.0, OTP authentication failure issue
After updating SonicWall NetExtender to 10.3.0(21), I've been unable to use my existing OTP for two-factor authentication. The connection drops immediately after entering the OTP. I've noticed that reverting to 10.2.341 resolves the issue. Has anyone else encountered this problem? It seems like there might be a change in the OTP behavior specifically in version 10.3.0(21).
Category: SSL VPN
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Answers
With the built-in TFA or external (Radius)?
I already opened a ticket for this.
—Michael@BWC
Radius is our current setup.
Do you get the error "Cannot get response from server" when you connect? I have a ticket open for that and found that it wasn't related to MFA or RADIUS, but rather to the Tunnel All mode. Does your SSL VPN have Tunnel All enabled? If so, try disabling it. Or alternatively enable "Exclude local network" under Properties → Connection Settings. If that fixes your issue, join the club.
In my case it's not Tunnel All related, connection works fine when unbinding the Token from the User on the Authentication Server.
—Michael@BWC