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Factory Reset TZ270

Segovia123Segovia123 Newbie ✭
in Entry Level Firewalls

Hi.

I have a TX270 that won't factory reset, pressed the button multiple time for 10s and longer.

Any suggestions ?

Regards

John

Category: Entry Level Firewalls
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Best Answer

  • CORRECT ANSWER
    prestonpreston All-Knowing Sage ✭✭✭✭
    Answer ✓

    you need to do this from safe mode to do it correctly,

    make a note of the maintenance key(copy to notepad) from mysonicwall account under your product

    enable ssh on the LAN interface, log in with putty and the type safemode and select y

    the firewall will reboot on the default 192.168.168.168 address, put in the maintenance key

    when in safe mode select factory reset and wait it may take over 10 to 15mins before the pings stop responding and it does the reset

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