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I have TZ 350w, TZ350, and NSA 2650 devices, and all of them are displaying a DynDNS network error

laspinasclouslaspinasclous Newbie ✭
in Entry Level Firewalls

Please help me; I have TZ 350w, TZ350, and NSA 2650 devices, and all of them are displaying a DynDNS configuration network error.

Category: Entry Level Firewalls
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Answers

  • Simon_WeelSimon_Weel Enthusiast ✭✭

    And what error might that be?

  • MarkDMarkD Cybersecurity Overlord ✭✭✭

    Check out the knowledge base article below and raise a support case

    DDNS Dyn.com showing network error | SonicWall

    This issue has been reported on our Gen 5, Gen 6, and Gen 7 firewalls. Our development team has worked on a hotfix to address this problem.

    If you encounter this issue, please create a support ticket and mention the following issue IDs

    For Gen5 Firewalls, please refer to GEN5-71. 

    For Gen6 Firewalls, please refer to GEN6-4189. 

    For Gen7 Firewalls, please refer to GEN7-46209. 


    If your firewall is Gen7, please specify the firmware baseline you would like to have for the HF build, such as 7.0.1 or 7.1.1.


    To obtain the hotfix builds, please contact Technical Support via web cases: How to submit a support case online

  • laspinasclouslaspinasclous Newbie ✭
    It’s showing Network error
  • LarryLarry All-Knowing Sage ✭✭✭✭

    The March 2024 firmware releases (for Gen 6.5, Gen 7, and Gen 7.1) contain the fix for this problem.

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