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Problem with TZ and dyn.com

pmgastpmgast Newbie ✭
in Entry Level Firewalls

Hi.

All my TZ devices (soho, 400 370) can't renew ip's on dyndns service. All devices say network error. I check certificates and all is ok.

Someone have the same problem?


Thanks

Category: Entry Level Firewalls
Reply

Comments

  • MustafaAMustafaA SonicWall Employee
    edited January 17

    Hi @pmgast

    Oracle had issues with their services and further information is available on https://www.dynstatus.com/. Based on this information the issue was resolved yesterday on January 16th, 2024, around 15:30 UTC. That being said, if you still have ongoing issues, best option is to contact Oracle.

    image.png


  • pmgastpmgast Newbie ✭
    https://community.sonicwall.com/technology-and-support/discussion/comment/20223#Comment_20223

    Hi, with other devices we can update the registers. Only with sonicwall we have problems. Now it doesn't work for us on sonicwall devices.

  • vcheng99vcheng99 Newbie ✭

    same here, all sonicwall devices report network error on the ddns even with the latest firmware.

    but other brand firewall worked

  • AndySummersAndySummers Newbie ✭

    Yes same issue here - I have a support ticket open with SW for it...

  • AjishlalAjishlal Community Legend ✭✭✭✭✭

    As per the Sonicwall support, they made a HF for the Gen6 units and Gen7 HF will release soon.

  • LarryLarry All-Knowing Sage ✭✭✭✭

    The March 2024 firmware releases (for Gen 6.5, Gen 7, and Gen 7.1) contain the fix for this problem.

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