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SonicWall Support Phone Issues Impacting Availability

KaranMKaranM Administrator
in Water Cooler

Dear Community Members,

SonicWall is currently experiencing a disruption in their phone support, causing inconvenience. We are working with our phone vendor on resolving the issue as soon as possible.

Customers are advised to utilize the online case creation portal available at mysonicwall.com. The online platform allows for easy submission of concerns and a dedicated support team will address them promptly. We apologize for any frustration caused and your understanding is appreciated while phone support services are being restored.

Category: Water Cooler
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Knowledge Management Senior Analyst at SonicWall.

Comments

  • KaranMKaranM Administrator

    Update:

    We are pleased to inform you that our phone vendor has confirmed the issue with the phone lines is resolved. However, we are still monitoring the issue to make sure that the phone services are up and running as expected.

    Knowledge Management Senior Analyst at SonicWall.

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