Transferring Licenses
MikeT
Newbie ✭
This may be a dumb question, but...I have 10 TZ300 models deployed with various expiration dates for licensing. If I renew for the 3 year term on any of them and subsequently need to upgrade the appliance (for EOL or whatever), will the licensing be transferable to the replacement model? Thanks!
Best Answers
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CORRECT ANSWER
shiprasahu93
Moderator
Hello @MikeT,
If there is a hardware issue, then we automatically transfer the license to the new device once the RMA process is done.
As far as EoL devices go, we have a secure upgrade program that lets you upgrade the hardware and also takes care of license transfer. Here is an article for the same.
For any license related queries, you can reach out to our customer service team.
Thanks!
Shipra Sahu
Technical Support Advisor, Premier Services
2 -
CORRECT ANSWER
Nevyaditha
Moderator
Hi @MikeT ,
Hope you are doing well.
I would request you to send your query to our licensing team and they would get back to you with the appropriate update.
Nevyaditha P
Technical Support Advisor, Premier Services
1 -
CORRECT ANSWER
Saravanan
Moderator
Hello @MikeT,
Suggestions given by @SHIPRASAHU93 especially the secure upgrade one should be the answer to your question.
In case of any licensing questions, please contact our SonicWall Customer Service team as per @NEVYADITHA's note.
Regards
Saravanan V
Technical Support Advisor - Premier Services
Professional Services
1
Answers
Thank you all for your input regarding the license transfer.
No problem @MikeT . Have a good one!
Shipra Sahu
Technical Support Advisor, Premier Services