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Unable to uninstall SentinelOne - Missing Uninstall.exe

rootekrootek Newbie ✭
in Capture Client

Hi All, I uninstalled Capture Client and noticed SentinelOne still installed. I tried going to windows "Programs and Features" but sentinelone doesn't show any options to change/uninstall. Also tried looking for the uninstall.exe in "C:\Program Files\SentinelOne\Sentinel Agent 21.7.5.1080" but is not there. Can't even run sentinelctl command. Any ideas? Thanks

Category: Capture Client
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Answers

  • skanchalaskanchala SonicWall Employee
    edited November 2022

    Hi @rootek ,

    If you see the Device listed under Unmanaged SentinelOne Agents in the Capture Client Console, Push uninstall command and check if the Sentinelone gets removed.

    If the issue persists kindly contact support by raising a case to get access and run the cleaner tool so that sentinelone gets removed with no left over.

    Regards,

    Santhosh

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