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TZ300 does not accept default password after factory reset

HKDudeHKDude Newbie ✭
in Entry Level Firewalls

Hi All,

I have a TZ300 which does not accept the defailt username admin password password after factory reset. How do I fix it? Any help would be appreciated.

Category: Entry Level Firewalls
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Answers

  • BWCBWC Cybersecurity Overlord ✭✭✭

    @HKDude I've seen such thing when using Google Chrome in the past, try Firefox - or vice versa, can't recall. If it's not that, are you sure it's really factory resetted?

    --Michael@BWC

  • HKDudeHKDude Newbie ✭

    I have tried Edge and IE11 and removed all browser cahed passwords and contents. Same result. And yes, the X) interface address has been reset to 192.168.168.168. This remains a mystery

  • BWCBWC Cybersecurity Overlord ✭✭✭

    @HKDude what firmware is installed? If it's an older one try updating via Safe Mode first.

    Besides all that I don't have another idea.

    --Michael@BWC

  • HKDudeHKDude Newbie ✭

    it did boot into safe mode once, and I chose reset to factory. After rebooting, the password still wasn't accepted

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