Cloud Backup Failed on SOHO wireless-N running SonicOS Enhanced 18.104.22.168-95n
I'm getting the following error while trying to manually force a cloud backup or automated via a schedule. This process functioned normally but noticed it has failed since June 10th. I have verified via a packet capture that we are getting bidirectional communication between the SOHO wireless-N unit and wsdl.mysonicwall.com. I have also tested and modified DNS settings with zero success. I updated from SonicOS Enhanced 22.214.171.124-44n to SonicOS Enhanced 126.96.36.199-95n as an attempt to correct this issue without success. Has anyone ran into this? Any help would be greatly appreciated!
Error from GUI:
Status: Error: Failed to upload preference backup file. [MSWAPP:FILEUPLOADFAIL]
Syslog Server Message:
2022-06-21 08:30:03 Local0.Warning <IP Addy> id=<Hostname> sn=<Serial #> time="2022-06-21 12:30:03 UTC" fw=<WAN IP Addy> pri=4 c=0 gcat=1 m=1512 msg="Automatic cloud backup failure - [MSWAPP:FILEUPLOADFAIL]" n=1 fw_action="NA"