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syslog Analytics: Up/Down Status wrognly report data

Enzino78Enzino78 Enthusiast ✭✭
in Firewall Management and Analytics

Hello Community,

I've noticed the Timeline report for the Up/Down Status of a firewall depict a reverse behavior:

downtime.png

infact it informs me only about the downtime but as if it would be the firewall uptime instead.

From that report, it seems my device is constantly down rather that is always up&running.

Have you also found such stange behaviour?

Thanks

Category: Firewall Management and Analytics
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Best Answer

  • CORRECT ANSWER
    AjishlalAjishlal Community Legend ✭✭✭✭✭
    Answer ✓

    @Enzino78

    As per Sonicwall this is a known bug & Most probably they will not release any patch for the current version since they planned to release the new version Analytics 3.0.

    image.png


Answers

  • MitatOngeMitatOnge All-Knowing Sage ✭✭✭✭

    I think, log server and firewall connection not stable. could you check network topology between 2 devices.

  • Enzino78Enzino78 Enthusiast ✭✭

    Syslog Analytics (251) in on the LAN side of the fw at one hope only (the LAN switch). Communication between them has non error:

    immagine.png
    immagine.png


  • MitatOngeMitatOnge All-Knowing Sage ✭✭✭✭

    has the switch flood portection or something like on the ports? because of sonicwall creates a lots of log and send to syslog server.

    is there any security settings on the switch.

  • Enzino78Enzino78 Enthusiast ✭✭

    No flood protection nor strom control on the switch port where the VM with syslog analytics is connected. Logs flow constantly as per the Log Analyzer tool (initiator and responder IPs obscured):

    immagine.png


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