Comments
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No call back so far.
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I called the support number the 2nd time. A different technician answered. We started a Bomgar session. This time I left a call back number. Both Bomgar and call abruptly dropped at the same time. Let's see if I get a call back.
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I called the support number and explained my issue over the phone politely. The technician reviewed my case, and the phone call abruptly terminated after four minutes. Is this just bad luck? Or is this a common issue with SonicWALL support?