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We are getting below error message in sonicwall gms logs for one firewall.
What does that error means..??
Hope you are good.
The highlighted error is, when the GMS is unable to fetch the settings file from the firewall. This could lead to mis-synchronization of the settings between GMS and the respective firewall.
Hope this helps...
Technical Support Advisor - Premier Services
Hi @Saravanan ,
What necessary action we need to take to resolve this issue
Please try Synchronizing the Firewall from GMS using "Fetch appliance information" option in FIREWALL Tab | Manage | System | Status section in GMS for the respective firewall. This is a manual firewall sync and cross verify if this works. If this works, please keep an eye on this issue and check for its subsequent occurrence. If this doesn't work, real-time troubleshooting need to be done and please take help from our Support Team.