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(DELL) SonicWall NSA 3600 - will not reset - please help

I have a Dell branded Sonicwall NSA 3600 that I can not get to reset.

I have followed all procedures, I have a flashing orange test light.

There is a lot of mixed info out there on what to do to get into the machine, can someone advise me on the correct info? 192.168.168.168, 192.168.0.1 etc. With the MGMT console in flashing test mode, no clear setup of local NIC is available, what local gateway, what DNS?

I read this thread and tested all the options to no avail:

I have tried MGMT, X0, all of them.

I have tied over Putty and the console, no luck.

https://www.sonicwall.com/support/knowledge-base/how-to-access-the-firewall-cli-via-console-port/170505701225270/

And I also ran thru this link:

https://www.sonicwall.com/support/knowledge-base/how-can-i-access-the-sonicwall-management-interface/170503695604558/

https://www.sonicwall.com/support/knowledge-base/finding-the-ethernet-hardware-mac-addresses-of-the-sonicwall/170505739448725/

Category: Mid Range Firewalls
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  • CORRECT ANSWER
    FFourFFour Newbie ✭
    Answer ✓

    The information out on the net on this unit is incorrect. The correct initial IP after reset is 192.168.1.254.

    That fixed everything.

    During the support call, I suggested the person update the knowledge base because its all a mess out there in terms of mixed messages. I did not have a valid support license, but he was kind enough to help.

    I hope this may help others...

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