Menu

Join the Conversation

To sign in, use your existing MySonicWall account. To create a free MySonicWall account click "Register".

Sign In Register

Mac clients have internet disconnections

dbruyeredbruyere Newbie ✭
in Capture Client

Hi,

Some of my Mac clients have internet disconnections and we see the web filter part of Capture Client restart itself.

We have the latest version of the agent and the client.

The support in the United States does not want to do anything and refers me to the support in France that I can't get.

It's always complicated with Sonicwall support, it's a shame.

Ticket : 44153593

Regards,

CaptureClientLog.txt


Category: Capture Client
Reply

Answers

  • skesarwaskesarwa SonicWall Employee

    Hi,

    I hope you were facing issue where "Intermittent network disruption seen on MAC because of system extension in 3.7.5 (and earlier versions) crashing frequently".

    This issue is fixed, and the fix is now available. Please test with CC MacOs 3.7.6 and let me know the result.

    In case the issue persists. Please reopen a new case and ask them to Escalate to Santosh K K .

    Thanks & Regards,

    Santosh.

Sign In or Register to comment.