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How do you submit an unrecognized but valid application to Sonicwall to add to their AppID DB?
BartMan
Newbie ✭
One of my users just alerted me to a remote-access tool I've never heard of before, buuuuut......it's been around since 2010. It is both free and paid. It is a teamviewer-like product.
Sonicwall apparently hasn't heard of this tool either, because it doesn't exist in the list of applications in the remote-access category.
So....how do we tell them about a new app they don't seem to be aware of?
Category: Entry Level Firewalls
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Answers
Hi @BartMan
what is the name of remote-access tool?
Hi @BartMan
There are sonicwall technical specialist in here. you can send message them.
one of them @shiprasahu93
Hi @BartMan, See if the App is in the list using the search on the link below as it may be in a different category, if not then you can create your own custom Match Object to use in an app rule to block or allow etc.....
https://www.sonicwall.com/support/technical-documentation/docs/sonicos-7-0-0-0-rules_and_policies/Content/app-rules-use-cases-custom-signature.htm/
Thanks, Preston. No luck, and as of today they STILL haven't added this one to the DB.
Looks like I'll be blocking it on my own. 😏Thanks for the helpful links!