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Blocked by Capture Client Web Protection Filter - but why?

BWCBWC Cybersecurity Overlord ✭✭✭

Hi,

in the recent days I experienced a few messages like this:

The following location was blocked: 'incoming.telemetry.mozilla.org' for this process: '' (Filter: 'Capture Client Web Protection Filter')

But I cannot figure out what was the cause of having this location blocked. Even some internal hostnames got blocked for no obvious reason.

Any more information on this available?

--Michael@BWC

Category: Capture Client
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Answers

  • DominicWildDominicWild SonicWall Employee

    Did you ever get this resolved? Turning the log level up to debug should let you see why the site was being blocked.

  • BWCBWC Cybersecurity Overlord ✭✭✭

    @DominicWild the issue got resolved by uninstalling Capture Client, all good now. This might not work for all 😉

    I have a single Endpoint left with CC. Whenever it happens again I'll try to turn on debugging, which is a total intuitive thing to do in such a case. CC Web Protection Filter was a constant cause for problems.

    --Michael@BWC

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